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Sr. Systems Administrator - Media

Charlotte, NC
SR SYSTEM ADMINISTRATOR - MEDIA
 
Charlotte, NC

JOB SUMMARY

Deploys the release of new technologies as well as designs, installs, configures, maintains and performs system integration testing of PC/server operating systems, related utilities and hardware. Administers applications supporting all Charter divisions.

MAJOR DUTIES AND RESPONSIBILITIES
  • Actively and consistently supports all efforts to simplify and enhance the customer experience
  • Diagnoses hardware and software problems and replaces defective component
  • Performs data backups and disaster recovery operations
  • Responsible for troubleshooting server problems as reported by users
  • Researches, evaluates and recommends software and hardware products
  • Supports Web access and electronic messaging services and maintains a secure systems environment
  • Provides new hardware specifications to users based on application needs and anticipated growth; installs new servers and maintains the server infrastructure
  • Defines procedures for monitoring and evaluates, diagnoses and establishes work plans to resolve system issues
  • Performs troubleshooting for complex hardware, software and network problems
  • Works on multiple projects as a project team member
  • Supports media management through internal methods and procedures or through offsite storage and retrieval services
  • Develops and promotes standard operating procedures
REQUIRED QUALIFICATIONS

Skills/Abilities and Knowledge
  • Must be proficient in MS Office
  • Experience utilizing Horizon View as a VDI tool required
  • 3+ years of utilizing VMware for virtualization at an enterprise level
  • Experience having worked in a Citrix environment
  • SAP Basis experience a plus
  • Experience with an enterprise cloud system such as AWS a plus
  • Excellent communication skills and the ability to work well with all levels of business users in a professional manner
  • Ability to lift 40 lbs
  • Ability to sit and stand for extended periods of time
  • Ability to perform after hours tasks
  • Increased knowledge and ability to make decisions around service ticket requests utilizing software such as Remedy
  • Intermediate level knowledge of system administration tasks and ability to perform more advanced research and recommend approaches for resolution

Education

BA/BS in Information Technology, Computer Science, or related field or equivalent work experience

Related Work Experience

5 + years of systems administration.
 
 
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